Microsoft 365 & Cloud
Deployment, migration, and ongoing management of Microsoft 365, Entra ID, Intune, and Defender for Business.
- Tenant setup & user management
- Email and OneDrive migration
- Conditional access & MFA
Business IT Support · Guernsey
IT Support Built Around Your Business
Flexible on-site and remote support for Guernsey businesses. Pay as you go or pre-purchase hour blocks at a reduced rate — with SLAs that can be tailored to your requirements.
Pricing
Transparent rates with no hidden costs. Pre-purchase hour blocks for predictable IT spend.
Standard
£105
per hour · billed on completion
- No upfront commitment
- Billed per job on completion
- 15-minute minimum billing increment
- On-site & remote support
5-Hour Block
£95
per hour · billed upfront
£475 total
Save £50 — ~10% off the standard rate
- 5 hours pre-purchased
- Valid for 12 months from purchase
- 15-minute minimum billing increment
- On-site & remote support
- Draw down hours as needed
10-Hour Block
£90
per hour · billed upfront
£900 total
Save £150 — ~14% off the standard rate
- 10 hours pre-purchased
- Valid for 12 months from purchase
- 15-minute minimum billing increment
- On-site & remote support
- Draw down hours as needed
All pricing excludes parts, hardware, and third-party software licences. Block hours are billed upfront and valid for 12 months from the date of purchase. See our Terms & Conditions for full details.
What's Covered
A broad range of business IT services, delivered on-site or remotely across Guernsey.
Cyber Security
Practical security measures to protect your business from modern threats, covering policy, tooling, and staff guidance.
- Endpoint protection & monitoring
- Security policy review
- Phishing awareness & guidance
Networking & Infrastructure
Office networking, Wi-Fi, and on-premise infrastructure support — from initial setup to ongoing maintenance.
- Network design & setup
- Wi-Fi coverage & configuration
- Hardware sourcing & installation
Day-to-Day IT Support
Reactive and proactive support for your team — remote helpdesk and on-site visits when you need them.
- Remote troubleshooting
- On-site visits as required
- New device setup & user onboarding
Backup & Recovery
Ensuring your business data is protected and recoverable with cloud, physical, and hybrid backup solutions.
- Cloud & local backup setup
- Backup verification & testing
- Data recovery support
Hardware & Devices
Sourcing, setup, and support for computers, printers, and other business hardware — including upgrade planning.
- Device procurement advice
- Printer & peripheral setup
- Hardware upgrades & replacements
How Block Hours Work
Pre-purchase time at a reduced rate and draw it down whenever you need support.
1
Choose a Block
Select either a 5-hour block at £95/hr (£475 total) or a 10-hour block at £90/hr (£900 total). The full amount is invoiced upfront.
2
Use Time as Needed
Draw down on your hours whenever support is required — remote or on-site. Sessions are billed in 15-minute increments with no minimum session length.
3
Valid for 12 Months
All pre-purchased hours are valid for 12 months from the date of purchase. We'll keep you updated on your remaining balance.
4
Top Up Any Time
When your hours run low, simply purchase another block. Bespoke arrangements are available for clients with higher support volumes.
Response Expectations
We aim to respond quickly and work around your business hours where possible.
Remote Support
Requests received before 3 pm on a business day are typically picked up the same day.
On-Site Visits
On-site work is generally scheduled within one to two business days, subject to availability.
Urgent Issues
For business-critical issues, contact us directly by phone and we will do our best to respond as quickly as possible.
Tailored SLAs
Formal service level agreements with defined response and resolution targets are available and agreed on a client-by-client basis.
SLA arrangements are discussed and documented in advance. Contact us to talk through what would work best for your business.
Ready to get started?
Get in touch to discuss your requirements, or book a call to find out how we can support your business.
D&B D-U-N-S Number: 23-559-2757